ImTOO iPhone Transfer FAQ

A: Here is you need to use ImTOO iPhone Transfer:

• Microsoft® Windows XP (SP2 or later), Windows Vista, Windows 7, Windows 8, Windows 10
• 1GHz Intel/AMD processor or above
• 256MB RAM (512MB or above recommended)
• 50MB available disk space for installation
• Super VGA (800×600) resolution, 16-bit graphics card or higher
• iTunes 8.2 or above version, DVD-ROM drive and Internet connection are also needed

A: You could download ImTOO iPhone Transfer from our official website at http://www.imtoo.com/products-win-download.html  

A: First please install the program and run it. Second, click ‘Help > Enter License Code…’ option to open ‘Registration’ window. Thirdly, copy and paste your license code and user name in corresponding text boxes to register.

A: Here are three simple things you can do:

1. Copy iPod music, movies, photos and other files to PC backup.
2. Transfer compatible videos and audios from PC to iPod.
3. Sync iPod files to iTunes.

A: Yes. After connect your iPhone and other Apple devices to the computer, the program recognizes them automatically and displays all of their library and playlists on the left directory tree. Choose the files you want to share with your friends, then drag and drop them to target device directly. You can also transfer the checked files to other devices at the same time by clicking ‘Copy File(s) to Device(s)’ button and selecting ‘All Devices’ option from the drop-down list.

A: It is quite easy. You just need connect your Apple device with a camera to your PC, select the DCIM node on the left directory tree and check the needed photos and videos, then click ‘Copy File(s) to Computer’ button to export them to your PC.

A: Yes. This program not only supports importing files from PC to Apple devices, but can copy files from the device to PC. It is quite easy. Please connect your device to PC, select the device node from the left list and check the files you want to export to PC, then click ‘Copy File(s) to Computer’ button to start exporting.

A: You'd better open the Preferences in the menu of Edit in iTunes, and then check the box of ‘Copy files to iTunes Music folder when adding Music to Library’ there. After that, the problem can be fixed and the program will work for you.

A: If you want to make the transfer of iPhone, you must have it recognized by iTunes first. It means you need open iTunes and connect your iPhone to PC so that it can be recognized in the iTunes at first. And then, your iPhone will be recognized by our program. You just need do this job once for each iPhone on one PC.

A: Yes, you still need iTunes on your PC. While our program is running, it needs certain data from iTunes, although iTunes itself need not be started while our program is in use. If you remove iTunes from your PC, Add to iTunes button is grayed out and does not function any more; iPhone will also be not recognized by our program.

A: Please check the files on your iPhone by iTunes. Do you have any purchased M4P files imported into iPhone? If it is so, our program will not show those M4P files since they are protected by the license of Apple and not allowed to be transferred.

A: Among the files you imported into the device, if there are two or more files which shared the same name and same duration, only one of them will actually be imported into although our program will show the message that all of them are imported successfully.